Orthodontists in Powell

“Smile Doctor truly stands out in the realm of dental care, and much of this can be attributed to the exceptional team and their commitment to patient satisfaction. Dr. Underwood, in particular, is an outstanding dentist whose expertise and patient care are simply amazing. He brings not just skill but also a genuine concern for his patients’ well-being, making each visit a reassuring experience. Adriana, a key member of the staff managing the Smile Doctor app, exemplifies the responsive and caring nature of the entire team. Her promptness in addressing any questions or facilitating a quick walk-in appointment adds a layer of comfort and convenience to the patient experience. It’s clear from interactions with her and the entire staff that patient care is their top priority. The team’s professionalism, combined with a warm and welcoming atmosphere, makes Smile Doctor a top choice for anyone seeking top-notch dental care. Their dedication to ensuring a positive patient experience from start to finish is truly commendable.”

“Dr. Underwood and staff are excellent! Highly professional and organized and informative, I can’t say enough. I’m not the “typical” candidate for braces due to my age, but this was completely worth it and if you are older and on the fence about your decision to correct your dental issues, I say go for it! I tell my friends and family I want to go back and relive my life with my current smile, who would know how important that is, it might seem frivolous or decadent, but trust me, it’s not, it’s just like any other task you complete to have good health. Thank you Dr. Underwood and Team!”

“Dr. Underwood and his staff have been caring for me and my family for 20 years and we are so happy to receive such great care, always!! I’m always greeted warmly and all of his staff are fantastic at their jobs.”

“Amazing dr and staff.I am so happy to find them.and they understand their patient concerns so well”

“I would give it 4.5 stars if i could. Overall, we’re fine with the experience. Everyone at the office is incredibly kind and responsive. Very, very nice. So I think if you’re in the office, I would expect a great experience. The office recommend Invisaligns for my 8-yr old’s specific needs. I was sort of skeptical, but it’s been fine. Since my daughter has Invisaligns, everything is done through the app. The convenience is nice, but it’s just a different experience because we have only been in the office for the initial eval, to get the attachments on, and then we have a visit scheduled when shes done with the trays. The automated responses through the app do make it feel like we could have gone anywhere or just done a ‘by mail’ service and had about the same interaction. So, that’s something I guess I just would have known beforehand to manage my expectations. Again, overall it’s fine and hopefully we’ll get a good result. If I could give one point of feedback I guess I would just say at least one in-person check in visit in the middle of the tray duration would help a family feel a little more cared for individually – especially since the office is so sweet. That and a message from the orthodontist themselves would just make it feel like more than the app algorithm is checking the scans 😆 (After I sent a specific question on the app, the office did respond with a video message from a staff person). Overall, would recommend but would mention specifics of my experience to someone who’s considering!”