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News & Blog

By The Smile Doctors Team

Our world continues to evolve on a day-to-day basis, and so does Smile Doctors. We wanted to share a few of the many steps we’ve taken to transform our business to ensure we can continue providing world-class service to our patients in a responsible and safe manner. We will customize precautions based on State Regulations and Requirements:

• We’re kindly asking all patients, parents, and team members to comply with a simple health check prior to entering our locations, to ensure everyone inside is healthy 

• Temperature checks will be administered along with a series of health check questions

• Parents will be offered the opportunity to stay in their car while we treat their child to improve social distancing in our locations, but may enter the clinic if they prefer, provided they comply with our health check

• Our Team Members continue to diligently maintain a sterile office, following Universal Safety Precautions for Infection Control and sanitizing our common area spaces hourly

• Team Members with direct patient contact are required to wear reusable face shields in addition to standard face masks

• Patients will be spaced out in treatment chairs where possible

• Our treatment area will be restricted to patients only (as long as the responsible party agrees), with only one Team Member or Doctor interacting with each individual patient at a time

We understand each patient or responsible party will have different levels of comfort. In support, we are proud to continue to offer virtual consultations for new patients, and remote dental monitoring to care for our current patients. The health and safety of our patients, their families, our Team, and our community is our priority, and we are here for you in any capacity you find most comfortable.

If you have questions about our process or would like to learn more about our comprehensive list of additional precautions, please call your office location.

If you would like to learn more about our virtual offerings, reach out to one of our helpful Team Members:

Our Dental Monitoring Coordinator can be reached at 1 (888) 809-7055 (Monday – Friday, 8am-12pm CST) or via email at

To learn more about virtual consultations and getting started on your treatment from the comfort of home, contact our Aligner Concierge at 1 (877) 244-8173  (Monday - Friday, 7a - 7p CST) or by email at

We look forward to seeing you soon - in-person or virtually!


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